Terms of service
Last Updated: September 3, 2026
At Skin Zenvella, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our online store.
Information We Collect
When you visit our store, place an order, or contact us, we may collect information such as:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Order and purchase information
- Payment information
- Information you provide when contacting customer support
- Device, browser, and website usage information
Payment information may be processed securely by third-party payment providers. We do not intentionally store your complete payment card information on our systems.
How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Process payments and provide order confirmations
- Ship your purchases
- Communicate with you about your orders
- Respond to customer service requests
- Improve our products, website, and shopping experience
- Prevent fraud and protect the security of our store
- Send promotional communications when you have chosen to receive them
- Comply with applicable legal and regulatory requirements
Cookies and Similar Technologies
Our website may use cookies and similar technologies to help operate the store, remember your preferences, understand how visitors use our website, and improve your shopping experience.
Third-party services used by our store may also use cookies or similar technologies for analytics, advertising, payment processing, or other functions.
You can adjust your browser settings to manage or block cookies. Some website features may not function properly if cookies are disabled.
How We Share Information
We may share personal information with trusted service providers when necessary to operate our business. These may include:
- Shopify and services that help us operate our online store
- Payment processors
- Shipping and delivery providers
- Website analytics and technology providers
- Marketing and advertising service providers
- Customer support providers
- Professional advisers or authorities when required by law
We do not sell your personal information for money.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of websites that we do not operate.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain marketing communications
- Withdraw consent where processing is based on consent
- Request information about how your personal information is used or shared
To make a privacy-related request, please contact us using the information below.
Marketing Communications
If you subscribe to receive promotional emails or other marketing communications from us, you can unsubscribe at any time by following the unsubscribe instructions included in those communications.
You may still receive essential communications related to orders, purchases, or customer service.
Children's Privacy
Our store is not intended for children who are not legally permitted to use online shopping services in their jurisdiction. We do not knowingly collect personal information from children in violation of applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.
When we make changes, we will update the Last Updated date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Skin Zenvella
Phone: +1 843-429-0584
Website: skinzenvella.shop